Call Us  (902) 915-5121

Terms & Conditions

APPLICABILITY

This User Agreement along with Terms of Service (collectively, the "User Agreement") forms the terms and conditions for the use of services and products of Farewar.ca Inc. ("Farewar.ca").

Any person ("User") who inquiries about or purchases any products or services of Farewar.ca through its websites, mobile applications, sales persons, offices, call centers, branch offices, franchisees, agents etc. (all the aforesaid platforms collectively referred to as “Sales Channels”) agree to be governed by this User Agreement. The websites and the mobile applications of Farewar.ca are collectively referred to as ‘Website’.

Both User and Farewar.ca are individually referred to as 'Party' and collectively referred to as 'Parties' to the User Agreement.

"Terms of Service" available on Farewar.ca’s website details out terms & conditions applicable on various services or products facilitated by Farewar.ca. The User should refer to the relevant Terms of Service applicable for the given product or service as booked by the User. Such Terms of Service are binding on the User.


 
ELIGIBILITY TO USE

The User must be atleast 18 years of age and must possess the legal authority to enter into an agreement so as become a User and use the services of Farewar.ca.

Before using the Website, approaching any Sales Channels or procuring the services of Farewar.ca, the Users shall compulsorily read and understand this User Agreement, and shall be deemed to have accepted this User Agreement as a binding document that governs User's dealings and transactions with Farewar.ca. If the User does not agree with any part of this Agreement, then the User must not avail Farewar.ca's services and must not access or approach the Sales Channels of Farewar.ca.

All rights and liabilities of the User and Farewar.ca with respect to any services or product facilitated by Farewar.ca shall be restricted to the scope of this User Agreement.


 
CONTENT

All content provided through various Sales Channels, including but not limited to audio, images, software, text, icons and such similar content ("Content"), are registered by Farewar.ca and protected under applicable intellectual property laws. User cannot use this Content for any other purpose, except as specified herein.

User agrees to follow all instructions provided by Farewar.ca which will prescribe the way such User may use the Content.

There are a number of proprietary logos, service marks and trademarks displayed on the Website and through other Sales Channels of Farewar.ca as may be applicable. Farewar.ca does not grant the User a license, right or authority to utilize such proprietary logos, service marks, or trademarks in any manner. Any unauthorized use of the Content, will be in violation of the applicable law.

Farewar.ca respects the intellectual property rights of others. If you notice any act of infringement on the Website, you are requested to send us a written notice/ intimation which must include the following information;

  • Clear identification of such copyrighted work that you claim has been infringed;
  • Location of the material on the Website, including but not limited to the link of the infringing material;
  • The proof that the alleged copyrighted work is owned by you;
  • Contact information;

The aforesaid notices can be sent to Farewar.ca by email at [email protected]Farewar.ca


WEBSITE

The Website is meant to be used by bonafide User(s) for a lawful use.

User shall not distribute exchange, modify, sell or transmit anything from the Website, including but not limited to any text, images, audio and video, for any business, commercial or public purpose.

The User Agreement grants a limited, non-exclusive, non-transferable right to use this Website as expressly permitted in this User Agreement. The User agrees not to interrupt or attempt to interrupt the operation of the Website in any manner whatsoever.

Access to certain features of the Website may only be available to registered User(s). The process of registration, may require the User to answer certain questions or provide certain information that may or may not be personal in nature. Some such fields may be mandatory or optional. User represents and warrants that all information supplied to Farewar.ca is true and accurate.

Farewar.ca reserves the right, in its sole discretion, to terminate the access to the Website and the services offered on the same or any portion thereof at any time, without notice, for general maintenance or any other reason whatsoever.

Farewar.ca will always make its best endeavors to ensure that the content on its websites or other sales channels are free of any virus or such other malwares. However, any data or information downloaded or otherwise obtained through the use of the Website or any other Sales Channel is done entirely at the User's own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that may result from the download of such data or information.

Farewar.ca reserves the right to periodically make improvements or changes in its Website at any time without any prior notice to the User. User(s) are requested to report any content on the Website which is deemed to be unlawful, objectionable, libelous, defamatory, obscene, harassing, invasive to privacy, abusive, fraudulent, against any religious beliefs, spam, or is violative of any applicable law to [email protected]Farewar.ca. On receiving such report, Farewar.ca reserves the right to investigate and/or take such action as the Company may deem appropriate.



 
LIMITED LIABILITY OF Farewar.ca

Unless Farewar.ca explicitly acts as a reseller in certain scenarios, Farewar.ca always acts as a facilitator by connecting the User with the respective service providers like airlines, hotels, restaurants, bus operators etc. (collectively referred to as "Service Providers"). Farewar.ca's liability is limited to providing the User with a confirmed booking as selected by the User.

Any issues or concerns faced by the User at the time of availing any such services shall be the sole responsibility of the Service Provider. Farewar.ca will have no liability with respect to the acts, omissions, errors, representations, warranties, breaches or negligence on part of any Service Provider.

Unless explicitly committed by Farewar.ca as a part of any product or service:

  • Farewar.ca assumes no liability for the standard of services as provided by the respective Service Providers.
  • Farewar.ca provides no guarantee with regard to their quality or fitness as represented.
  • Farewar.ca doesn't guarantee the availability of any services as listed by a Service Provider.

By making a booking, User understands Farewar.ca merely provides a technology platform for booking of services and products and the ultimate liability rests on the respective Service Provider and not Farewar.ca. Thus the ultimate contract of service is between User and Service Provider.


USER'S RESPONSIBILITY

Users are advised to check the description of the services and products carefully before making a booking. User(s) agree to be bound by all the conditions as contained in booking confirmation or as laid out in the confirmed booking voucher. These conditions are also to be read in consonance with the User Agreement.

If a User intends to make a booking on behalf of another person, it shall be the responsibility of the User to inform such person about the terms of this Agreement, including all rules and restrictions applicable thereto.

The User warrants that they will abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of the services. The User further warrants that they will comply with all applicable laws and regulations of the concerned jurisdiction regarding use of the services for each transaction. Additionally, User also understands that they are bound by the terms of the ultimate Service Provider and they undertake to go through the same.

The services are provided on an "as is" and "as available" basis. Farewar.ca may change the features or functionality of the services being provided at any time, in its sole discretion, without any prior notice.Farewar.ca expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, reasonably fit for all purposes. No advice or information, whether oral or written, which the User obtains from Farewar.ca or through the services opted shall create any warranty not expressly made herein or in the terms and conditions of the services.

User also authorizes Farewar.ca’s representative to contact such user over phone, message and email. This consent shall supersede any preferences set by such User available under the applicable laws.

SECURITY AND ACCOUNT RELATED INFORMATION

While registering on the Website, the User will have to choose a password to access that User's account and User shall be solely responsible for maintaining the confidentiality of both the password and the account as well as for all activities on the account. It is the duty of the User to notify Farewar.ca immediately in writing of any unauthorized use of their password or account or any other breach of security. Farewar.ca will not be liable for any loss that may be incurred by the User as a result of unauthorized use of the password or account, either with or without the User's knowledge. The User shall not use anyone else's account at any time.

User understands that any information that is provided to this Website may be read or intercepted by others due to any breach of security at the User's end.



Farewar.ca keeps all the data in relation to credit card, debit card, bank information etc. secured and in an encrypted form in compliance with the applicable laws and regulations. However, for cases of fraud detection, offering bookings on credit (finance) etc., Farewar.ca may at times verify certain information of its Users like their credit score, as and when required.

Farewar.ca adopts the best industry standard to secure the information as provided by the User. However, Farewar.ca cannot guarantee that there will never be any security breach of its systems which may have an impact on User's information too.

The data of the User as available with Farewar.ca may be shared with concerned law enforcement agencies for any lawful or investigation purpose without the consent of the User.